What Happens When you make a CIP Claim?
Employee obtains claim formNOTE: forms available from Total Claims Solutions -07 3230 9300, CIP - www.cipq.com.au, BERT administration – www.bert.com.au, your union or employer |
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Form completed by employee and sent to Total Claims SolutionsLevel 1, 62 Astor Tce, Spring Hill QLD 4000 |
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Claims processed by Total Claims SolutionsAdditional information may be required from the following: Employer, Employee, BERT administration, Your Doctor, Hospital, Specialist, Radiologist, Health Commission and Independent Doctors or Specialists |
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Processing may take 5-6 weeks, sick leave claims - 2 weeks |
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Benefit paid to employee from day 22(2 weeks in arrears) |
Employee claim rejected |
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Employee receives benefit until claim finalised
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Please note: Construction Income Protection Limited (CIPL) is the administrator of the Accident and Illness Benefits Program and Portable Sick Leave Scheme. The insurance policy is arranged by Windsor Management Insurance Brokers and distributed by CIPL. CIPL does not manage or process claims. All claims are managed and processed by Total Claims Solutions, who has been appointed as claims manager of QBE Insurance (Australia) Limited. CIPL does not give any advice in relation to the insurance policy.